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David B.

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1 Review by David

NHLShop.ca

  • NHLShop.ca

“UPDATED: Refund was issued after management review Horrible sizing, no f's given by nhlshop.ca”
5/7/23
Verified purchase

Maybe poor training of the CustServ individual, a lack of service empowerment, or just a weak service person... but management resolved the matter. "$250 jersey is at least two sizes too small but they will not do a return. It took 3 days to get the chat feature to even show up on the screen and the service person was uninterested and didn't give a crap. The return process that happens when certain screens pop up doesn't work."

Products used:
NHL jersey

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