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David B.

Contributor Level

Total Points
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1 Review by David

Monoprice

  • Monoprice

“Missing cables”
2/25/22

Sound bar arrived without cables.
Customer service was worthless. They did not even listen or try to help.
Language was also an unfortunate issue.
Never order from them!

  • Comments (0)
  • 7.5K Views
Helpful  (1)
Thank you
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Laura P. – Monoprice Rep

Hi David,

We will be more than happy to provide the missing cables given the opportunity. I apologize if you did not receive the help you need when you first contacted us.

Please email me at escalations@monoprice.com to resolve the situation.

Thank you,

Laura P./Customer Service Manager

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