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David C.

1
Level 1 Contributor

Contributor Level

Total Points
240

3 Reviews by David

  • Cars.com

10/15/23

So, the problem with Cars.com is that the price you see is often nowhere near the price you'll pay. Dealerships show the MSRP and may add over $10,000 to that price after you contact them. Yes, $10,000. I found that to be a huge waste of time and not worth the effort. It would be very easy to change that and actually show the price you have to pay.

  • Grubhub

1/1/23

Yelp linked me to Grubhub to order food online at a local restaurant for pickup. I tried 3X to place my order and each time I got the message "Oooops! Something went wrong. Please try again." After 3 tries I gave up and called the restaurant to place my order. After I had picked up my food an paid the restaurant I got an email from Grubhub saying my order had gone through and was charged a second time. I called them and explained the situation and they said they couldn't give me a credit back on my card. I asked them to call the restaurant and work it out with them but they claimed they couldn't get through to them. I called the same number and got right through to the restaurant and fortunately they agreed to credit my card for the amount I paid them directly. I will NEVER knowingly use Grubhub again. Terrible experience and they may NO effort to resolve the problem.

Service
Value
Quality
  • Yelp

1/1/23

I used Yelp to locate a sushi restaurant nearby and it worked great for that. What didn't work is using a link on Yelp to order the food for pickup. Instead of linking me to the restaurant website it linked me to Grubhub which was only identified in the fine print. I tried 3 times to order the food I wanted and each time Grubhub said "Oooops! Something went wrong. Please try again." After the third attempt I went to the restaurant's website, got their phone number and placed my order over the phone. After I picked up my phone I noticed that I got an email from Grubhub saying my order had gone through and they had charged my card. I called them up immediately and they said there was nothing they could do to credit my account and I had already paid the restaurant directly. I ended up calling the restaurant and they agreed to give me a credit. Hopefully that will happen but it was a huge hassle because Yelp and Grubhub failed. I won't use either ever again to order food.

Service
Value
Quality

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