David P.

I've been dealing with this company for over 2 months trying to get the $150.00 my sister tried to send me for Christmas. They had the card locked for no reason, so I could not use it. After I receieved it 2 months after Christmas. I went online to activate it, it told me to call in. I waited on hold for an hour and a half. They "verified security" by asking me where I used the card on a specific date when it did not work. I verified all the other information the gentleman from India refused to accept any other possible verification. Then he insisted on sending me a new card. I new that was it. I was never going to see the money. And I was right. 5-7 business days later, here we are the card never and will never arrive. I tried to explain to my sister, she thinks I did it wrong. Its ridiculous. It should be illegal, but it just implies that it was some how the customers fault they never recieved the money. When the company never intended on the person recieving the money.