As so many others wrote their PPP loan application customer service was non existent, they didn't approve, although I was clearly eligible, called them many times and emailed them, never got through to a human until today, when I suddenly received a humans email response more than a month after the PPP loan deadline.
They shouldn't have offered this service, if they cant deal with it and don't have any customer service, companies were relying on them and lost out by being told that the loans weren't going through after PPP application deadline, we could have applied with other banks, who would have communicated with us.
Shame on Kabbage, they are a group of incompetents and frauds!
Wasting peoples time and misleading them.
They owe apologies to hundreds of small businesses, however their apologies wont help at all.