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DAVID E.

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Total Points
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1

1 Review by DAVID

Vacations To Go

  • Vacations To Go

“Poor Customer Service”
3/31/23

I booked a holiday vacation trip for myself and my wife. At first the Customer Service person was very receptive to questions and had good answers. After he got my deposit it was downhill. He will not respond to calls or emails. The reservation numbers provided do not access the site or cruise information. I believe Ihave been scammed!

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  • 16.4K Views
Helpful  (10)
Thank you
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Shanon E. – Vacations To Go Rep

Thank you for writing, David. We're truly sorry for any negative impression you may have received while working with your travel counselor, and through the booking process. We would like to investigate this further however, I'm afraid we don't have enough information to locate your reservation in our system. If you don't mind, can you please tell us your booking number or the name of your agent? Thank you and we look forward to hearing back from you.

DAVID Has Earned 10 Votes

David E.'s review of Vacations To Go earned 10 Very Helpful votes

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