Edit Monday Nov 14th: Support was on top of every single email I sent them within a minute. I am not kidding! Apparently, it was something on their end rather than the software.
However, and I have gone over this with support, there is a major issue. In the Voicebox section, ANY music your select plays infinitely and there is no way to stop it. Additionally, even you fully close the app, when you start it again the same selected music will continue to play! Support said this was something they were unaware of until I showed them a video (attached to this review) of it happening, and they are all over the issue. For now, don't click ANYTHING in the Voicebox section or it will never stop playing.
Original post below:
I had the Lifetime Pro licensed version 2 years ago and didn't like it. So uninstalled it. Then I saw the new version which looked better to me, so installed it again. Every time I put in my registration code it sends me an email to transfer my license. I've gone through 4 emails just tonight! I'm on the same hard drive and OS as I was in 2020, but I changed motherboards. So now the app thinks it's a different system.
Anyway, I regretted my purchase 2 weeks after buying it, but I didn't ask for a refund. Now I am really angry and I don't want anything to do with them if this is their way of doing business.
What's super strange is, the second I send in a support ticket, an email gets sent that's WRITTEN by a human. How is that physically possible unless they are actively watching users type in the ticket field?