David G.

Item took a ridiculously long time to come. It was poorly packaged and not marked as fragile. Broken and dented on arrival with severely torn packaging. We have not taken the product out of the packaging as damage was obvious upon opening one side. Pictures are attached yet they say that they cannot see that the item is damaged. Now having trouble getting item collected and money refunded, even though insurance was bought.
Communication is appalling and they have totally ignored our request for a copy of terms and conditions and an insurance claims form. Our credit card provider is now assisting us with the claim for a full refund.
I will never buy from this company again and my advice to everybody is to avoid at all cost.