My business partner and I have used various sites in the past, but this one is easily the worst. We signed up for a seller account and started uploading our inventory about a week ago... and our booth is still inactive. None of our items are available for buyers, making it impossible to make sales. Don't even bother with customer support either. None of our many e-mails have been responded to in any fashion. Nice to way to treat a new user! We should have read the reviews here as apparently we aren't the only ones who think that this site is terrible. Try Amazon, Ebay, or even Ecrater if you are looking to sell. They at least have a seller support team that will assist you in setting up shop and start making sales.
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.