Zap2it.com was changed a while back and became unusable. I found the Yahoo version which was how Zap2it used to be. The only problem that I encountered was that the HD channel numbers would revert to SD when I saved my preferences. I bit the bullet and penciled in the HD channel numbers on my printout that I would do for a week. That worked for over a year. Enter a week ago. When I called 'print' the software seemed to cycle but then went back to the grid. I tried this several times, even went back the next day, some result. Now for the big joke on me. I went to 'help' and was advise to '*******@zap2it.com, wow what results. I received a canned reply saying how important I was blah blah. The problem is still there and I have not gotten anything back from Zap2it.