David L.

Over the past six months, a group of us have encountered an on-going customer service issue with this organization. Due to the Covid-19 issue, we bought, then sought to cancel around two dozen advance reservations or Groupons from this company. We would have accepted refunds, extensions, really any combination of accommadation.
To that end, we called in January. No return calls ever came. We emailed in February. We got a reply that they were "looking into the matter" and their email asked for our patience. We followed up with emails in March, April and now July. They have our money. They didn't pass it down to the courses. They are ringing their cash register in 22 states. They don't return calls or emails. Our next step will be to the attorney general's offices in a few states, because, you know, "we're all in this together." Gimmee a break.