I should have definitely went to the reviews before purchasing. The worst customer service I have ever experienced.
My order was being shipped to the wrong address so I called to get it sorted out. The package was already shipped out so they said to contact the shipper. I did and was asked to fill out the appropriate address request form and they would be able to get it out to my correct address. The shipper also said they would also need approval from the shipper via email or call. I called back RM ATV to and they said they would not give approval for an address change. They would however charge me $14 to do the address change but that is was not guaranteed to be delivered to the new address.
They have absolutely lost my business for good and I will tell every rider I know not to buy from this store.