David L.

Went to local Kohler store for bathroom renovation. Found faucet we loved and built entire bathroom fixtures including vanity and shower around this faucet which we were told was in stock. That was 4 months ago. Were told faucet would arrive in Sept so went ahead with rest of multi - thousand $ renovation. Sept became Oct became Nov became Dec 6. Still no faucet and no explanation of when this $700+ faucet would actually arrive. Salesperson calls every month to Kohler but no answer. Had we known there was a problem we would have gone elsewhere.
If I could give less than 1 star I would.