David M.

I am one of the many people who ordered DVDs from Zeus, and did not receive my merchandise. Like everybody else in this situation, I was unable to get any response from Zeus, either by email or telephone. (Two of the phone numbers and one of the email addresses listed on the web site are bogus, messages to the other email are not responded to, and the one phone number that seems to work goes to an answering machine, but is similarly unanswered.) But it seems that some people do receive their merchandise entirely satisfactorily. Basically sounds like a bit of a crap shoot – may work well, but if it doesn't, you are out of luck, and the best thing to do is to go back to the credit card company and submit a "dispute". The credit card company will try to contact the company, and if they are just as unsuccessful as the customer, will reimburse you, and, more significantly, blacklist the merchant. Anybody else who tries to buy from the company – using the credit card issued by the particular credit card company – will have the transaction automatically blocked.

Prompt and efficient service, with exactly what I needed, (a sealed Pb-Acid battery for a security light), and in Canada, so no problems with exchange rates or Customs.)