David T.

I found the technical side a bit tricky but by phone, your Matt patiently guided me through the process. He is a credit to your Company.

The artwork proof was a poor representation of that requested and needed to be corrected. This put back the deadline date of delivery beyond the date of the event at which the product would be used!
The price was low and the Flag material was more lightweight than I had anticipated.

Very understanding and helpful but the rep. was not able to arrange for the order to be delivered before the event due to hiccups in the process of correcting mistakes.