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David W.

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Total Points
187

1 Review by David

  • Cyan Teak Furniture

12/18/09

They advertise a piece of garden furniture as "Our Kensington teak tub-chair is a popular choice in the home, reception area, library or boardroom". The photo shows finely finished dark coloured interior quality furniture - what you get is unfinished garden furniture

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Dionysios O. – Cyan Teak Furniture Rep

We are surprised to see this review from Mr Wright who ordered a Kensington Chair and cushion from us in December 2009 and was refunded in full under our ‘no quibble money back guarantee’ after advising us that he was not delighted with the chair.

Clearly, the Wrights did not understand that they were purchasing as stated on our website, … ‘a modern interpretation in genuine teak wood of the traditional club armchair in a distinctive Deco style’ and as such we intentionally distressed the chair to give an authentic patina of life (it is not unfinished garden furniture). This is normal practice within the industry and similar finishes can be seen in the furniture department of John Lewis today. I hope they managed to find a chair more in keeping with their requirements; meanwhile we continue to receive orders for our Kensington Range of furniture http://www.cyan-teak-furniture.com/acatalog/2_seater_kensington.php from satisfied customers.

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David W.'s review of Cyan Teak Furniture earned 6 Very Helpful votes

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