Dawn F.

We signed a $2k contract for snowplowing and sanding of our three driveways with this business. They have turned out to be non-communicative and very slow to clear the driveways. They know they have up to 24 hours to clear them, but Mike verbally agreed it would be no problem for them to plow us out in the mornings so contractor trucks could gain access to our home.

The last two snowfalls, they have not responded in the morning to answer if they will come or not. They also do not know when it stops snowing. I was at our home and know it was no longer snowing the last morning this happened, yet they claim it still was when they were not on the premises.

It stopped snowing at our house at 6 p.m. yesterday, 1/14/2022. It is now noon on Saturday, 1/15/2022 and they still didn't show up.

Very unreliable and non-communicative. He has called me a "scam artist" for expecting them to show up and/or call. They are the slowest, worst, most expensive snow service I have used in 40 years of home ownership here in the Twin Cities.