Dawn M.

I ordered a ring for Valentine's Day. Order was placed on 2/7 and website says order by 2/10 for guaranteed delivery with standard shipping. On 2/12 I finally get an email that says the order was packed on 2/8 and shipped on 2/12. I called to find out what the problem was and they told me that they upgraded the shipping so I'll have it, but that I should be calling to THANK THEM! I asked for a supervisor and was told he was the supervisor. He then threatened to cancel my order and recall the package. I called back and spoke to a woman who said she also was a supervisor, she was not quite as rude as the guy, but the is NO WAY i will EVER give this company any more business!