I was booking a room at hilton garden inn, who by the way when i called to verify reservation had never heard of the company. They charged fees they had no explanation for, it looked like i was booking thru hotel but was booking thru this horrible company, very deceptive and charged way too much. I tried to cancel but said i would be charged anyway. NEVER will i use them again, and i advise everyone to make sure the reservation isnt being booked thru them.
They are horrible!
I am sorry to read about your experience. Reservation Counter/Desk is an independent hotel booking service. We make reservations at over 200,000 hotels worldwide and want to ensure our customers have a positive experience using our online reservation system for their travel plans. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.