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After you take the time to edit a PDF, then they hit you with a subscription requirement and a fee. It's a free trial, so no problem, right? Except it's impossible to unsubscribe because that part of the website is broken and, and their support can't do it either. I don't see how there's 5 star reviews for this scam.
I posted a post on Reddit in a fairly low-traffic subreddit. I purchased 100 or so upvotes, but the upvote count remained at about 20. The content was relevant and I'd expect generally well received by that community, and most active posts only received a dozen or so upvotes, so I strongly doubt there were enough downvotes to compensate for the difference. This company simply didn't deliver on what I paid for, and their support couldn't properly explain or remediate the issue.
I'm glad I found out in this obvious case. I think a lot of the time, it wouldn't be clear and they'd get away with it. I didn't spend much money, but I strongly urge others to avoid doing business with this company.
Hello,
During updates there could be delayed/failed orders. We are always ready to compensate such situations. If you could share your order number with us, we can look futher into it and solve this issue for you. Thank you
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Dear DB, we've actually read and replied to your review (with the same text) on another site but you never got back to us, unfortunately.
We do not have any part of the unsubscribe workflow reported as broken, just double-checked again. And our Support ALWAYS unsubscribes and refunds, no questions asked.
Please email support@pdffiller.com and we'll have that settled.
Thank you!