db968

d b.

Contributor Level

Total Points
81

1 Review by d

1/4/22

Stay away from MoparPartsGiant.com, they screw up and you pay the price.
Reason: Wrong Parts
Comments: wrong item sent. 82212218 should be chrome but you sent black.

Hello from MoparPartsGiant.com,

Thank you for contacting us.

In order to process your RMA request for order CCxxxxxx, please review the information below.
Your RMA request has been approved.

A form will be emailed to you shortly with proper instructions on sending your part(s) back. Please make sure that the part is returned in its original condition, unopened and uninstalled, with the all packaging and manufacturer's labels intact; otherwise, your return may be denied.

Please be aware that you are responsible for shipping your part(s) back to us, and a 20% restocking fee will be applied to your refund. However, if you place a new order for the correct part, we can waive the fee. We would need the new order number within two days of receiving this notification in order to do so.

For your convenience, we can provide a discounted return shipping label to send the item(s) back. With our shipping label, we can guarantee that your refund or replacement request will be responded to within 5 business days of the delivery date. We will also take full responsibility for any mistakes that can occur during the return transit, such as lost or damaged package. If you choose to use this label, the cost of the label will be deducted from your refund. The total cost of the label will be 10.18.

If you elect to use your own shipping label, please notify the return tracking number as soon as possible. If a tracking number is not provided, we cannot guarantee your refund time frame.

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