I ordered every Zhuzhu pet and accessory available. I was so excited to give them to my grandchildren for Christmas. I got a tracking number and was notified when it got to my local post office. I received no Zhuzhu pet anything. What I did receive was a Yves St. Laurent pair of black patent leather stiletto shoes size 38. If anyone out there got my toys and not their shoes please respond via this website. Maybe we can arrange an exchange. I did contact low4price via email. They said they would contact their shipping dept. That was 3 days ago and no response since. I am still holding out some hope but we'll see.