David C.

They are now selling refurbished heads. Both of my last two orders I was sent heads that were very obviously not new. Several of the heads didn't even work and the others had lots of issues with dead nozzles among other things. The last one we tried worked great so it was definitely their heads. Their customer service was rude and would not help make this right.

Will never order from them again. We are a large DTF printer and need to know that the quality is there and that the company we give money to will take care of us if something goes wrong. It is very disappointing to see them selling used heads when they claim they are new.

We are getting our money back through our AMEX card. Found a great company that will offer replacements if a head is dead and they don't sell refurbished like Digiprint.