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If your filters do not fit, it costs more to return than the cost of the filter. Also terrible customer service and will not return without a USPS/UPS/FedEx tracking code. Terrible company
Dean D.'s review of Filterbuy earned 3 Very Helpful votes
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I am sorry to see your experience with our product/service was not a stellar one! If there is a problem with sizing and it is due to our error, we absolutely offer a free exchange within 90 days of purchase! Unfortunately, with limited info, I can not look into your account to see if we had that conversation. I do want to share this article with you from our website as sometimes errors could occur in sizing for other reasons. https://filterbuy.com/resources/measure-air-filter/ If you are interested in exchanging for the proper size, please give us a call. We do not offer free returns on products unless there is a manufacturing defect, or the error is on us.