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Dean m.

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1 Review by Dean

Wayfair

  • Wayfair

“Poor product quality followed by insufficient customer service followed by silence.”
6/10/17

May 2016 I purchased a outdoor lounger for my wife. May 2016 after keeping it out of the weather it emits a rustwater that stains my deck everytime it rains. So I tell "customer service" about the situation. They say the product is no longer sold by them. The manufacturer sai d they have no solution but to wash with soapy warm water. I was also told by Wayfair that if the product were still available they would offer a discount on a new one! Discounted crap is still crap, right?

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