Debbie A.

From the very beginning…ADT Non Security was. NIGHTMARE😵‍💫 based on the below:
-consistently inconsistent monitoring of my home
-malfunctioning equipment even after having new equipment sent out
-failure to send out a tech to the home (ADT Blue)
-incompetent techs that consistently transfer you from one person to another
-police showing up at my door while working the night shift yet ADT has NO record of the alarm going off
-techs and supervisors hang up in the midst of conversation and NEVER returning your call for assistance and a plea to discontinue the DIS service of ADT
-district managers NOT wanting to get involved in assisting w disputes
-technicians quitting based on the way ADT treats their customers
-being kept on the phone consistently for greater than 1.5 hours

My advice: select another customer friendly security service that value their customers and the system actually works!