Debbie L.

Can you give less than a one-star review? What a terrible experience to deal with SkyMall. Save yourself all the trouble, time, regret, frustration, etc. of dealing with SkyMall, Now that I see all their very poor reviews on multiple review sites, I wonder how they can stay in business. The unsuspecting consumer I guess. I've still not received my order for which they charged a small fortune to ship and "guaranteed." I'll likely never receive it. And it's a Christmas present - very, very sad. What's worse is that when you are able to get through to "Customer Service" after holding for a very long time, they will not be able to tell you anything and they will not care. Multiple emails received a response that they would respond in two business days which turned out to be four business days with no substantive and helpful response which said they would check with the vendor and respond in another 2 - 3 business days which will be after Christmas. Can this seriously be happening? Where are the consumer protection agencies? SkyMall has no right to deceive consumers like this and should not be allowed to continue to do so.