Debbie M.

Two times in the past 4 years I have tried to use Rover with 2 different dogs and both times have been stranded 2 days prior to needing them. Both times I did the meet and greet with my dog at their home and both times they convinced me to pay them directly so that Rover would not get a part of it, which I did, Well yesterday I got a text from Emilie R that she was canceling for Tuesday, I was shocked and left with no options with such short notice. I called Rover and they were of no help and didn't really seem concerned, said the sitter has this option. NEVER AGAIN will i use Rover.