I have a wedding coming up in a month and found a dress i thought would be real nice to have... ordered it... got it... besides not really liking the color i tried it on and it was lacking a few inches of being able to zip up. I went online and did the chat think. Rep tells me to email... so i emailed. Took 3 days for them to reply and just to say. We can't take it back. It was hand made and "didn't you see size chart on website"! I spent 179 dollars on a dress i can't wear or return. Terrible business! They steal people's money and they get away with it. How are they allowed to stay in business? Someone should look into it! I've been telling everyone never to order from this website!