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The wrong item was delivered
The wrong item was delivered. Apparently they don't collect so I have to take the item to a drop off point, which in my case is miles away ( I live in the country). I know it only costs about a pound extra for collection but they won't pay it. I can't get a refund until I return the item they sent incorrectly. They won't send the correct order I have to reorder. There's a whole page of instructions for the return of the item I didn't order.
Awful customer service.
Date of experience: 08 September 2022
Products used:
Shoes ordered but shorts delivered so quality of product cannot be assessed
Debbi R.'s review of MandM Direct earned 6 Very Helpful votes
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Empty.
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