Deb K.’s Reviews of Roselinlin & more

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Women's Clothing

“I should have read the reviews of this business before purchasing”

8/13/23

The bargains are too good to be true. Once you actually have a chance to see and feel the clothes (after they finally arrive), it's obvious that the quality is absolutely terrible. I don't think any of the clothes would survive a washing. Returns to China are essentially impossible, so I learned a costly lesson. I hope this will help you keep your hard-earned money. Please save yourself the headache and shop elsewhere!

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Thank you

Miss W. – Roselinlin Rep 8/15/23

Dear Customer,

Thank you for taking the time to share your feedback with us. Our apologies for any inconvenience this may have caused.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.

I’d love to confirm more details about the issue you mentioned.

Would you mind providing us with your order number? Please send us an email about your order number or you can contact is in live chat.

Anout returns, our return address is not in China. We now have many return addresses, and you can return unsatisfactory products to the address closest to you.

All Purchases (except clearance items, swimwear, underwear, bra & bralette, panties, bikini, loungewear & lingeries, bags, and accessories) can be returned within 30 days after you have received the last package of your order.

You can check our return policy here: https://roselinlin.com/information/return-policy

Thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.

If you need additional assistance, please feel free to contact us by email at service@roselinlin.com. We will reply to you within 24 hours.

Best regard,
Ashley
ROSELINLIN