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Deb M.

Indianapolis, United States

Contributor Level

Total Points
172

2 Reviews by Deb

  • Mercari

2/13/24

Buyer beware! If you experience ANY difficulty with a purchase, it's next to impossible to get resolution! I bought a Glo Lit teeth whitening tool that simply did not work. Even tried the manufacturer's troubleshooting tips before attempting a return. First, you have only 72 HOURS! To request a return -- completely ridiculous return window -- and their return process requires 8 photos (which, in my case, proved nothing; there's no option to upload the video I took demonstrating that the device didn't work). Never again. I've deleted the app from my phone!

Products used:
None - item I purchased was defective

Service
Value
Shipping
Returns
Quality
  • Anniecloth

11/26/19

How I wish I'd seen these reviews before buying from this ripoff of a company. 1) Most of the (several) items I ordered were colors not at all close to those described: "Khaki" was a pale yellow in one case, a chocolate brown in another. "Army green" was a pale mint. 2) Sizes were not consistent and not as the provided size charts stated. And here's the real kicker: 3) I received items in separate packages arriving over the course of nearly 4 weeks. And they hold fast to a return policy of 15 days after RECEIPT OF EACH ITEM. So I was expected to return items separately at significantly greater cost.And while I can't verify this -- I never got this far in the process -- I understand you're expected to return items to China, not to their fake US address. A scam and a ripoff.

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Anniecloth s. – Anniecloth Rep

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Deb Has Earned 12 Votes

Deb M.'s review of Anniecloth earned 7 Very Helpful votes

Deb M.'s review of Mercari earned 5 Very Helpful votes

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