Ordered printing, asked about order, no information supplied, no PERSON to contact, no number to confirm order. This order was time-sensitive. Not appreciated. Only response was order refunded. Left with scrambling to see if I can get someone to print this and see if I can get it to the conference on time. Loss of thousands in potential business; for sure loss of my time and conference costs. Crazy lack of customer service at best an email once a day in reply.