Deborah B.

I am a veteran theater teacher having taught and directed for over thirty-eight years. I came to this publisher because I needed someone to publish and market my book which is a teaching guide for new teachers. I thought they'd give me my time back by signing up with them. Boy, was I incorrect!

I signed up with BMP in August and over the last six months, I've had a horrible experience. The agreement was for BMP to edit, proofread, write press releases, posts social media and publish the book. To date, my book has not been completely edited. Finally, I did the editing and proofreading myself since they couldn't seem to do it themselves. I had to bring in photos for my social media posts and even gave them hashtags to use. They used the same hashtags for each posts which jeopardizes my standing with social media as I'll be considered a bot. I asked for them to be changed and they changed two posts, but did not correct the next month's posts.

Whenever I've asked, repeatedly in writing, for specific tasks to be done (such as taking a link off a blog page they set up for me), they say they will take care of if, but do not. It took them two months to give me a proof of a certificate of copyright. The book trailer was poorly done and contained video clips that were completely inappropriate for my market. Consequently, I gave them new clips to use because I don't trust them to make it according to my requests.

Like everything else with this company, I haven't received the edited trailer--it's been over a month. In my entire life, I have NEVER come in contact with a company as poor as this one. Do NOT sign up with them. I am a reasonable person, but this company is flagrantly unprofessional.