This is my second review on the same issue. I made two purchases on December 7,2021. Money was probably removed from my account and is this day January 4,2022 I have yet to receive a tracking number and the customer service email continues to go through a loop without ever sending my email requesting help. I really just want my money returned or tracking number. The reason I gave one star is I had to at least acknowledge the site to continue. From me they get zero stars. I just don't know what to do.
Dear Deborah,
We are sorry for the inconvenience the problem caused. To investigate this case we need your order # or email address registered with Bids.com so that we will be able to access your account. Please note, that all our orders are insured and we guarantee a full refund in case they are lost.
You can always reach us at:
Customer Service:
+1-310-855-3525
Operating Hours:
Monday - Friday
8am - 5pm EST
Thank you,
Bids Support Team.