I Must give Blue Nile a 5 star rating. I have worked in the field of customer service and I was so very important how you treated people that you interacted with on all levels. In this day in age it is a rarity. Something has been lost along the way. But Blue Nile Old School and treats everyone with dignity and respect. Highly recommend them and their product is excellent. Love my earrings and receive many compliments. Thank You Blue Nile for job well done.