I am in my late 60's and live alone. I have a ring doorbell so I can see whether or not I should answer the door. My phone has become disconnected from the ring doorbell and I no longer have that available to me. In trying to get help with this problem, I have run into nothing but impossible navigation issues. Today's was a "Customer Service" person who would not believe that I was not getting the information she was trying to send to my phone. When I asked to speak to someone else, she hung up on me.