As a company they promote a culture of professionalism and respect but only for lower level employees to abide. Managers in stores are allowed to create a narrative about you and HR only listens to one side of the story. If you have a manager whom has never been psychologically evaluated. The company will side with the manager. Not listening or evaluating the other side. After reapplying the complaint over and over again. It's ok for the manager to be disrespectful, not ethical and unprofessional with evidence.