I placed my bathing suit order with expedited (6-9 day) shipping to arrive for my beach trip. I emailed them looking for it 1 week before the trip and was told it would ship that day and be to me on time. When it did not show up, I called to cancel and request a refund to my credit card for the full amount. They ignored my request to cancel and responded that they would ship it that day. It did not arrive in time for my trip (as was promised), so I had to buy bathing suits while on vacation. The items started showing up one at a time over a month after I ordered them and they refuse to send me a return packing slip. This has been a nightmare!