Dee R.

If they have too many items in the inventory and don't know to put them in the closet or whatever, they get locked out of their inventory. When you request help for this or any other issue, the people from the site either are unable to help or don't care. I asked if they could empty all the gift boxes from my child's inventory so it would be cut down to the required number and he could access it and they said no. I asked how to get into it so he could feed the pet etc. and their answer was simply you can't. Very frustrating and upsetting for young kids.