Thumbnail of user defmayd

defmay d.

Contributor Level

Total Points
81

1 Review by defmay

  • Gababella

4/4/12

This is a scam site who is selling faked goods mixed with the original let me tell you my personal experience.

I ordered 6 polo shirts (both lacoste and ralph lauren). I am in Bahrain so i had to ship them over to Borderlinx first and from there, I got the package in Bahrain.

Imagine my surprise and I found that out of the six shirts, they had sent only three correctly from the order. The rest were of all different colors. I contacted them stating the problem and this is the reply I got:

---------- Forwarded message ----------
From: Gaba Bella <*******@gababella.com>
Date: Fri, Mar 30,2012 at 8:17 PM
Subject: Re: Message from gababella
To:

Dear customer,

Unfortunately we are unable to send prepaid return labels.
Considering your location and what it costs to ship and return,
It would be in your best interest to reorder your items with a discount coupon. Please use this coupon code " 30ALL " for 30% off your entire order. We do apologize for any inconvenience this may have caused you.
From
Gababella.com

I wrote them back that it is not my fault that they shipped the wrong order! And it cost me a fortune to ship them over from the USA (this is not my first time ordering from the US but the first time I got a different order and damaged goods)! So they need to take care of the return cost and send me the correct order.

No reply from them

I opened one and saw that it had faded worn lines, which comes from shirts lying around a warehouse for a long time. These lines never go away by the way.

So I contacted them again reminding them of my earlier email and that even the right shirts had evidenced of being used/worn out and the reply I got has to be the most amazing reply I have ever seen from a so called online retailer!

---------- Forwarded message ----------
From: Gaba Bella <*******@gababella.com>
Date: Mon, Apr 2,2012 at 7:43 PM
Subject: Re: Message from gababella
To:
Dear customer,
Once the product is exposed to air it will go away.
Gababella customer service

HUH?

I compared the shirts to the original ones on lacoste and ralph lauren sites and to be honest, I don't even think they are real deal. Looks like they have shipped some Chinese counterfeits and charged for the original price on their website.

No customer service, no replies

In short, a scam site. So order at your own risk.

defmay Has Earned 1 Vote

Defmay D.'s review of Gababella earned a Very Helpful vote

defmay hasn’t received any thanks yous.

defmay doesn’t have any fans yet.

defmay isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user meghanl1
11/16/12

I also received a completely bogus TNF Denali jacket from Gababella.com in the mail today. And it...

Thumbnail of user chrisb39
3/6/12

They sell FAKE brand name clothes and say they are real. I bought a North Face Denalit jacket...