Thumbnail of user delaineb2

Delaine B.

Contributor Level

Total Points
83

1 Review by Delaine

  • Wig.com

2/13/21
Verified purchase

Ordered the Hope wig by Gabor. Very pretty and I liked it but the right side stuck out away from my head. And it wouldn't lay down. I contacted customer service and was told they don't make exchanges but I could return for full refund. I sent it back. Two days later I get email that return is denied. The reason was that I had cut the wig. Which of course I didn't. Anyway they included 2 pictures as proof. The wig in the pictures wasn't even the one I returned. It was a totally different style and color. After many emails they refuse to believe me and insist that "THEY DO NOT MAKE MISTAKES". So I'm out $100 and they will resell my wig! SO ORDER AT YOUR OWN RISK!

Products used:
Wig

Service
Value
Shipping
Returns
Quality

Delaine Has Earned 3 Votes

Delaine B.'s review of Wig.com earned 3 Very Helpful votes

Delaine hasn’t received any thanks yous.

Delaine doesn’t have any fans yet.

Delaine isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sandrah3008
4/27/24

I bought a hair topper and I didn't like it so I arranged to exchange it. UPS said it would cost...

Thumbnail of user goldyg5
Goldy G. reviewed Wig.com
2/10/24

I received my order in a torn old box that looked like it had been used and reused. Took out the...