David E.

Booked 3 economy seats from their website for a United Airlines flight. The cost was a little over $1300. They called me, I didn't answer because it came up as potential span. Then they emailed me saying to contact them. When I called, they told me that all the economy seats were sold but they could still get us on the flight in the main cabin for over $2400. I told them that that was unacceptable. As he was looking for better deals, I was looking at the Southwest site where I could get 3 tickets for $1600. He told me he could get us on that Southwest flight for the 1600 and then quickly said that those seats weren't available but had seats in main cabin for $1900. As he was telling me this, I was booking my flight for the $1600. I told the agent that they were practicing Bait & Switch activities and demanded to talk to the manager in charge. After waiting a few minutes on hold, the manager told me the exact same thing as the agent - big surprise!. I told him that I already booked with Southwest for the $1600 and their Bait & Switch tactics aren't working and I was going to report them to the proper authorities. DO NOT USE THIS SITE!