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This service is a scam. I submitted an executive resume on 06/23/19 with specific instruction under the 3-day turnaround order after communicating with a customer service rep who assured me they were experienced at writing executive resumes. Not only was the resume returned to me worse than the one that needed updating from 10 years ago but it also had a typo on a company name. After a rewrite that turned out worse, I requested a refund on 07/06/19 and they sent me multiple requests to allow them to fix the problems. The resume became worse with the revisions and was reduced from 2 pages to a 1.5 pages with nothing that showed it to be a resume for an executive with multiple accomplishments. Now, they only want to give a 50% refund because they say there are discrepancies between my initial request and the resume they sent me. Of course there are because they didn't follow the request.
On top of that, no where on their website and in the order process do they notify you they aren't an American company so you get hit with an international fee for the transaction. According to my bank, it is fraudulent if a seller does not disclose it is an international transaction.
In summary, I'm almost 2 months into this with no updated professionally designed resume.
Tip for consumers:
Do more research and find a site with "legitimate" reviews.
Products used:
I bought a 3-day turnaround package which included a resume, cover letter, and linkedin profile.
Del H.'s review of CareersBooster earned a Very Helpful vote
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Thank you very much for your review. We are very sorry that you were not satisfied with our service. We put great importance on the quality of our product and the satisfaction of our customers.
We are an online company registered in the US and we have been in the business for more than 15 years. We're offering custom resume writing services since 1997. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.