I called in because the site wouldn't let me checkout and spent forever on the phone with some bum who said he didn't see a problem and told me to check with my bank. I called in again and got Fiona and she was able to spot a difference in my billing address instantly! She told me how to take off the old billing address and try ordering again. It worked! Very polite and patient when guiding me through the steps. That other guy was a waste of time. Thanks Fiona!