I just canceled my VIP perks, as they charged me twice for my subscription, having both billed my credit card and charged the fee to a separate order I placed. Multiple calls to customer service and they completely refused to help me. Had to dispute the charge with my bank but the issue has still not been resolved. I spent hundreds of dollars with Savage X Fenty, yet they would rather lose a valuable customer than admit responsibility for their error. Shady, deceitful business practices. AVOID