Ric D.

We never signed up for Hulu. But they charged our credit card. First month 2$. Second month, 9.95. I called Customer Service, and they had NO RECORD of our account. Told me it is up to us to contact VISA and dispute the charges.

Why would Express Scripts ever consider associating themselves with Accredo.?
Accredo customer reviews are the lowest ever rating.

Accredo is their chosen 'Speciality Pharmacy'... but in reality Accredo is in the specialty of infuriating customers.
How would you like it if you called Accredo and they accepted the third refill of a 12 month prescription. You then receive an email stating your order has been accepted and will be shipped. Two days later you get a voice mail on Saturday (while you're on vacation hiking in Washington Olympics) stating your order cannot be shipped and to call Accredo customer service ASAP. Now you have to hike off the mountain to find good cell connection.
Customer Service tells you that they need you to contact your doctor for a NEW PRESCRIPTION before they can fulfill the third month shipment of a 12 month prescription?!
All this occurs on a Saturday when your doctor is not in his office.!
Finally, it takes 3 hours of phone calls before you are assured the shipment will be sent.
Express Scripts has made a huge customer service mistake partnering with Accredo.