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Difficult to understand agent and had to asked him to repeat everything several times. Very hard to select a repair location. He kept trying to assign me to a location tgat I told him was too far for me. The repair technician s were not friendly or professional in my opinion. When they called back to confirm appointment they gave me a 2 hour wait time. When I arrived they gave me 3 hours and I was the very 1st customer. They need to be better with their customer service skills.
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Hello, Delores. We are sorry to hear about the trouble you experienced. We hope you have a working device now. Thank you for your feedback. -Rue