Delton P.

First off, I purchased movies and redeemed codes from the time when Walmart owned VUDU only to have several of those titles disappear from My Movies and customer service give some dismissive response about not having any confirmation of purchase. It wasn't a lot of movies, but I kept documentation of actual dates of purchase and redemption of those movies into my account only to be told by customer service that they have no record of the movies that were previously in my VUDU account, and there was nothing they could do for a long-time customer with over 3,000 purchases. Then tonight, I tried to purchase a $4.99 Weekly Movie Deals only to be told by customer service that it doesn't matter that VUDU is advertising the movie at $4.99, it is not on sale and is actually $17.99. This is clearly deceptive advertising and a 180 revolution from customer service that was so helpful in past years. Buyers beware! There have to be better companies than this one where you won't be swindled and mislead by dishonest business practices.

I placed an order from FansEdge.com, "A Fanatics Experience", and it was one of the worst online buying experiences I've had. FREE U.S. SHIPPING Over $24 they advertise at the top of their website, so I ordered one of their MLB T-shirts that I really wanted - pretty much the entire reason I ordered in the first place - then bought a second shirt to take advantage of their free shipping offer. Soon after my order, I was notified that the first shirt in my order was out of stock, cancelled, and that the add-on shirt was on the way. I would have been fine with that except, FansEdge / Fanatics Commerce Holdco, Inc. tacked on $15.16 of shipping and additional tax to my order of that second shirt AND they were still advertising that first shirt I ordered as being in stock, on sale, and ready for another unsuspecting sucker to order from them. PayPal resolved the case in my favor after the hassle of having to properly report this dishonest business and their scam. I can imagine others have had a similar experience, and I just couldn't let mine go without sharing and hopefully preventing others from being fleeced by FansEdge / Fanatics.