I've been ordering Sundance jewelry for years. The past couple of years, I've been extremely disappointed in the quality of the items, which ain't cheap. They are quite proud of their stuff. I had natural stone break & drop out of a ring I'd had for awhile - called & they said they didn't carry it any longer (had no idea what I was even talking about). They wouldn't repair or replace. Then last year Christmas my husband actually picked out a necklace for me - which he NEVER does - & the second time I wore it, the necklace broke while we were having dinner with friends & I had to go searching for the pendant. I was a bit taken aback when I opened the gift - I swear this looked like a cheap necklace from a cheap mall jewelry store that young girls shop at. I returned it. I won't order anything ever again. And after reading reviews from others, it makes me wonder if they are operating the ultimate "bait n switch" scam …..